We take great pride in the quality and engineering behind our products. If something isn’t right, our return process provides a fair and clear pathway to resolution.

Return Standards

• Initiate your request within 30 days of delivery.

• Products must be unused, with all original packaging and components.

• Include the original receipt or order confirmation with your request.

How to Initiate a Return

1. Email [email protected] with your order number and concern.

2. Attach photos if the product is defective or damaged.

3. Await return authorization and further instructions.

Refund Timelines Once returned products are inspected and approved, refunds are issued to the original payment method within 5–10 business days.

Items Not Eligible

• Installed or modified lighting products

• Final sale merchandise

• Special-order configurations

Faulty or Incorrect Shipments If your item is defective or the wrong product was delivered, contact us within 7 days. We will arrange a refund or ship a corrected replacement.

Email: [email protected]